Privacy Policy
Who We Are
Our website address is: https://decloft.com. Decloft is based in Karachi, Pakistan, and serves customers across the country.
What Personal Data We Collect and Why We Collect It
Orders
When you place an order, we collect information such as your name, billing and shipping address, email address, phone number, and payment details. We use this to process and fulfill your order, keep you updated on its status, and meet our legal and tax obligations.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string, to help with spam detection.
An anonymized string created from your email address (a hash) may be shared with the Gravatar service to check whether you’re using it. The Gravatar service’s privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your profile picture is visible to the public alongside it.
Media
If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on this site.
Contact Forms
If you reach out to us through a form on the site, we collect the details you submit — such as your name, email, and message — to respond to your inquiry.
Cookies
If you leave a comment, you may opt in to saving your name, email address, and website in cookies for convenience, so you don’t need to re-enter these details next time. These cookies last one year.
If you visit our login page, we set a temporary cookie to check whether your browser accepts cookies. It carries no personal data and is discarded when you close your browser.
When you log in, we also set cookies to save your login details and screen display preferences. Login cookies last two days, screen option cookies last a year, and if you select “Remember Me,” your login persists for two weeks. Logging out removes these cookies.
If you edit or publish content, an additional cookie is saved containing no personal data — just the post ID of what you edited. It expires after 1 day.
We also use cookies to manage your shopping cart and checkout process while you browse and shop on the site.
Embedded Content From Other Websites
Pages on this site may include embedded content (videos, images, articles). This content behaves exactly as if you’d visited the other website directly — it may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with it, including if you’re logged into an account there.
Who We Share Your Data With
If you request a password reset, your IP address is included in the reset email.
To process and deliver your order, we share relevant details (such as your name, address, and phone number) with our payment and shipping partners — [add specific names here, e.g. JazzCash, Easypaisa, bank transfer, TCS, Leopards Courier].
Visitor comments may be checked through an automated spam detection service.
How Long We Retain Your Data
Comments and their metadata are retained indefinitely, so we can recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
For registered users (if applicable), we store the personal information in their profile. Users can view, edit, or delete their personal information at any time, except their username — administrators can also see and edit this information.
Order information is kept for as long as needed for accounting, tax, and legal purposes.
What Rights You Have Over Your Data
If you have an account, have placed an order, or have left comments on this site, you can request an exported copy of the personal data we hold about you. You can also request that we erase your personal data, except where we’re required to retain it for administrative, legal, tax, or security reasons.
To make a request, contact us at info@decloft.com.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Your order and payment data may be processed by our third-party payment gateway and shipping partners, each governed by their own privacy policies.
Contact Us
Questions about this policy? Reach us at info@decloft.com or 0309-2146532.
